Terms of service

TERMS OF SERVICE

Last updated: April 11, 2026

These Terms of Service ("Terms") govern your access to and use of unhaulco.com (the "Site") and any products, services, or content offered by NLB Holdings LLC, a Colorado limited liability company doing business as UNHAUL ("UNHAUL," "we," "us," or "our"). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site or purchase our products.

1. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to place an order. By placing an order, you represent and warrant that you meet these requirements. UNHAUL products are not intended for minors, and we do not knowingly sell to individuals under 18.

2. Products and Descriptions

UNHAUL sells dietary supplement protocols in custom-packaged daily pouches. We make commercially reasonable efforts to ensure that product descriptions, ingredients, images, and other information on the Site are accurate, but we do not warrant that descriptions are error-free. Product availability, formulation, and packaging are subject to change without notice. Colors and packaging shown on the Site may vary slightly from what you receive.

3. FDA Disclaimer and Not Medical Advice

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Information provided on the Site, in product descriptions, in marketing materials, and in any communications from UNHAUL is for general informational and educational purposes only. It is not medical advice, diagnosis, or treatment, and is not a substitute for professional medical care. Always consult a qualified healthcare provider before starting any new supplement regimen, particularly if you are pregnant, nursing, have a medical condition, are taking prescription medication, or are under the care of a physician. Do not disregard, avoid, or delay obtaining medical advice from a healthcare provider because of something you read on the Site.

Individual results vary. Testimonials, reviews, and outcomes described anywhere on the Site or in our marketing are not guarantees of any specific result.

4. Orders and Payment

By placing an order, you make an offer to purchase that UNHAUL may accept or decline at our discretion. An order is considered accepted only when payment is captured and the order is released to production. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, pricing errors, or inventory constraints. If we cancel an order before shipment, you will receive a full refund to the original payment method.

Prices are shown in U.S. dollars and do not include applicable taxes, which are added at checkout. You authorize UNHAUL and its payment processors to charge the payment method you provide for the full order amount, including taxes and shipping.

5. 365-Day Money-Back Guarantee

Every UNHAUL order is backed by our 365-day money-back guarantee. If you are not satisfied with your purchase for any reason, you may request a full refund within 365 days of delivery by emailing support@unhaulco.com. Full terms are set forth in our Return and Refund Policy, which is incorporated into these Terms by reference.

6. Subscriptions and Auto-Renewal

If you purchase a subscription, you are enrolling in an auto-renewing program that will continue to charge your payment method on file at the interval disclosed at checkout (every 30, 60, or 90 days, depending on the plan you selected) until you cancel. Every renewal is fully protected by the 365-day money-back guarantee. See our Purchase Options Cancellation Policy for full terms, including how and when to cancel. By placing a subscription order, you acknowledge and accept these recurring billing terms.

7. Adverse Events

If you experience any adverse reaction after using a UNHAUL product, stop using the product immediately and seek medical attention if needed. Please also report the event to us at support@unhaulco.com with your order number, a description of what you experienced, the date of onset, and any medical documentation you are willing to share. UNHAUL takes adverse event reports seriously and will investigate in accordance with 21 U.S.C. § 379aa-1 and applicable federal regulations.

8. Intellectual Property

All content on the Site — including text, graphics, logos, images, product names, trademarks, and the UNHAUL name itself — is the property of NLB Holdings LLC or its licensors and is protected by U.S. and international intellectual property law. You may not copy, reproduce, distribute, modify, or create derivative works from any Site content without our prior written permission.

9. User Conduct

You agree not to: (a) use the Site for any unlawful purpose; (b) attempt to gain unauthorized access to any portion of the Site or our systems; (c) interfere with the proper operation of the Site; (d) misrepresent your identity or payment information; (e) resell UNHAUL products without prior written authorization; or (f) use any automated means to access, scrape, or collect data from the Site.

10. Limitation of Liability

To the maximum extent permitted by law, UNHAUL, NLB Holdings LLC, and their respective officers, directors, employees, affiliates, and suppliers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost data, or personal injury, arising out of or related to your use of the Site or our products, whether based in contract, tort, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

UNHAUL's total aggregate liability to you for any claim arising out of or related to these Terms or your purchase shall not exceed the amount you actually paid to UNHAUL for the order giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless UNHAUL, NLB Holdings LLC, and their respective officers, directors, employees, affiliates, and suppliers from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of any UNHAUL product; (c) your violation of any law or the rights of a third party; or (d) any content you submit to the Site.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or your purchase shall first be addressed through good-faith informal negotiation for a period of at least 30 days. If the dispute is not resolved, both parties agree to submit the dispute to binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, with the seat of arbitration in Boulder County, Colorado.

YOU AND UNHAUL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. You waive any right to a jury trial and any right to participate in a class action.

No claim arising out of these Terms may be brought more than one (1) year after the cause of action accrued.

13. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated via the Site or email. Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

14. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, that provision will be severed and the remaining provisions will remain in full force. These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and Purchase Options Cancellation Policy, constitute the entire agreement between you and UNHAUL regarding the subject matter and supersede all prior agreements.

15. Contact

NLB Holdings LLC, d/b/a UNHAUL 1942 Broadway St. STE 314C Boulder, CO 80302 Email: support@unhaulco.com Phone: 720-507-5987

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